Privacy Policy
**Effective Date:** July 20, 2026
**Entity:** EZTRACK SOLUTIONS PTE. LTD. ("EZtrack", "we", "us", or "our")
EZtrack is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our services, or utilize our fleet telematics, GPS tracking, and IoT sensor platforms.
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### 1. Data We Collect
We may collect personal and operational data from you in the following ways:
* **Inquiry & Contact Data:** Name, business email address, contact phone number, company name, fleet size, and service requirements when you submit contact or quote forms.
* **Telematics & Fleet Data:** Vehicle location coordinates (GPS data), driver behavior metrics (speed, braking, acceleration), engine diagnostics, route logs, and temperature/humidity sensor readings collected via hardware installed in subscriber vehicles.
* **Technical & Web Usage Data:** IP address, browser type, cookies, and browsing behavior on our website to optimize user experience.
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### 2. How We Use Your Data
We process collected data solely for legitimate business purposes, including:
* Processing demo requests, quotations, billing, and customer support queries.
* Improving our website functionality and platform reliability.
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### 3. Disclosure & Protection of Data
We do **not** sell, rent, or trade your personal data to third parties for marketing purposes. We may disclose data only to:
* Trusted third-party service providers (e.g., secure cloud hosting, SMS gateway providers) who process data strictly under confidentiality agreements.
* Government bodies, law enforcement, or regulatory authorities in Singapore where strictly required by law.
We implement robust technical safeguards, including SSL encryption, restricted access protocols, and secure data storage, to prevent unauthorized access or loss of data.
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### 4. Data Retention & Access Rights
* **Retention:** We store personal data only as long as necessary to fulfill the purposes outlined above or comply with legal requirements.
* **Your Rights:** Under the PDPA, you have the right to request access to or correction of your personal data held by us, or to withdraw consent for marketing communications at any time.
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### 5. Contacting Our Data Protection Officer (DPO)
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:
* **Entity:** Eztrack Solution Pte Ltd
* **Email:** sales@eztrack.com.sg
* **Address:**
EZtrack Solutions Pte. Ltd.
1 Bukit Batok Crescent, #08-07
WCEGA Plaza, Singapore 658064